xl777's Privacy Policy
— Your Information Is Our Responsibility

1 Definitions and Scope

In this Policy, "personal information" means any information that can directly or indirectly identify an individual. This includes name, email address, phone number, payment-related information, and technical data obtained from a device or browser.

This Policy applies to the xl777 website, mobile version, and all related services. xl777 is not responsible for the privacy policies of third-party websites.

2 What Information We Collect

xl777 may collect the following types of information:

• Registration Information: Name, date of birth, email address, and contact details provided when creating an account.
• Identity Verification Information: Identity document details (such as national ID or passport information) required to ensure safe and responsible gaming.
• Financial Information: Transaction details processed via bKash, Nagad, Rocket, Upay, or bank transfer for deposits and withdrawals. Full payment credentials are not stored in our system.
• Technical Information: IP address, browser type, device model, operating system, and session-related data.
• Usage Information: Your activity on the platform, preferred game categories, betting patterns, and login times.
• Communication Information: Messages exchanged with the support team via live chat or email.

3 How We Collect Information

We collect information in several ways:

• Direct Collection: Information you provide yourself during registration, identity verification, or when contacting support.
• Automatic Collection: Your browsing and usage information may be collected automatically through cookies, pixel tags, and similar technologies.
• Payment Processors: Applicable transaction-related data received from bKash, Nagad, Rocket, Upay, or a bank to complete transactions.

We do not collect sensitive personal information (such as religion, political opinions, or medical history) without your explicit consent.

4 Purpose of Data Use

xl777 uses collected information for the following purposes:

• Creating, verifying, and managing accounts.
• Processing deposit and withdrawal transactions and ensuring financial security.
• Improving the quality of platform services and developing new features.
• Implementing responsible gaming policies and preventing misuse.
• Complying with applicable laws and regulations.
• Informing you about relevant promotions, bonus offers, and updates (subject to your consent).
• Taking necessary measures to prevent fraud and money laundering.
• Providing effective customer service through live chat and email.

5 Data Storage and Security

xl777 has adopted industry-standard technical and organizational measures to protect your personal information:

• SSL Encryption: All data transmitted on the website is encrypted using TLS/SSL technology.
• Secure Servers: Your data is stored in a secure and controlled environment with no unauthorized access.
• Access Controls: Only authorized personnel can access your information, and they operate under strict confidentiality terms.
• Regular Security Reviews: The security of our systems is assessed on a regular basis.

Data retention period: We retain information for as long as your account is active and for as long as necessary to meet legal obligations. Even after an account is closed, some information may be retained for a specified period in accordance with applicable law.

6 Sharing Information with Third Parties

xl777 does not sell your personal information or share it with third parties for commercial purposes. Information may be shared in the following limited circumstances:

• Payment Processors: The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, or a bank to complete transactions.
• Service Providers: Trusted partners who assist in managing the technical infrastructure, who are required to follow the same level of privacy policy.
• Legal Obligations: Providing required information in response to a court order or a lawful request from a competent authority.
• Fraud Prevention: Cooperating with relevant authorities to detect fraudulent activity or money laundering.

Your information will not be shared with any third party beyond the cases described above.

7 Cookie Policy

The xl777 website uses cookies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Necessary for login sessions, security, and core functionality.
• Functionality Cookies: For remembering your preferences and settings, such as language preference.
• Analytics Cookies: For understanding platform usage and improving services.

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

8 Your Rights

As a user of xl777, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Objection to Processing: The right to object to certain uses, such as marketing communications.
• Data Portability: The right to receive your information in a structured format in certain circumstances.
• Withdrawal of Consent: Where information is processed on the basis of consent, the right to withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.

9 Protection of Minors

xl777's services are for persons aged 21 and over only. We do not knowingly collect or process personal information from minors. If it comes to our attention that a minor has registered on the platform, we will immediately close the relevant account and delete the collected information.

If, as a parent or guardian, you believe a minor has provided information on our platform, please contact us.

10 International Data Transfers

In operating xl777's services, your information may be stored or processed on servers outside Bangladesh. For such transfers, we ensure that equivalent protection measures are in place in the receiving country or organization, and that no compromise is made to the protection of your information.

11 Policy Changes

xl777 reserves the right to change this Privacy Policy due to service improvements, legal changes, or other reasons. For any significant changes, we will notify you through one or more of the following methods:

• Displaying a notice on the website.
• Sending a message to your registered email address.
• Notifying you via live chat.

If you continue to use the platform after changes are made, it will be assumed that you have agreed to the updated policy. If you do not agree to the changes, you may request to close your account.

12 Responsible Gaming and Data Protection

xl777 places the highest importance on responsible gaming. To this end, we may analyze your usage information to identify problematic gaming behavior and provide necessary support. Information collected in this context is used solely for the protection of the user — not for any commercial purpose.

To learn more about responsible gaming, please read our Responsible Gaming page.

13 Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, or wish to make a request regarding your information, please contact our support team:

We will review your request within a reasonable time and take appropriate action.